Privacy Policy

Last updated: January 13, 2025

Adveo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI video ad generation service.

Information We Collect

We collect information you provide directly to us, including:

• Account Information: Email address and contact details when you place an order.
• Product Information: Product images, descriptions, brand details, and other content you upload for video creation.
• Payment Information: Payment details are processed securely by our payment provider (Razorpay). We do not store your full credit card information.
• Usage Data: Information about how you interact with our service, including IP address and browser type.

How We Use Your Information

We use the information we collect to:

• Create and deliver your AI-generated video ads
• Process payments and send order confirmations
• Communicate with you about your orders
• Improve our services and develop new features
• Prevent fraud and ensure security

Data Storage and Security

Your product images and generated videos are stored securely on our servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

Third-Party Services

We use the following third-party services to provide our service:

• Anthropic (Claude AI): For generating video scripts
• Google (Veo): For AI video generation
• ElevenLabs: For voiceover generation
• Razorpay: For payment processing

These services have their own privacy policies governing the use of your information.

Data Retention

We retain your order information and generated videos for 90 days after delivery. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking cookies for advertising purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@koncisely.com.